A LOCAL pub has won acclaim for the quality and standards of its toilets – in the Loo of the Year Awards 2024.

The Mail Rooms in Ross-on-Wye’s Gloucester Road has been awarded a ‘platinum plus’ grading by inspectors.

The Loo of the Year Awards are run to celebrate the best public toilets in the country and promote high standards of 'away from home' toilet provision across the UK.

Loo of the Year Awards inspectors made unannounced visits to thousands of toilets at sites across the UK, in order to judge them.

All of the toilets are graded bronze, silver, gold, platinum, platinum plus or diamond with unacceptable toilets not graded at all.

GV of gents toilet
LOO OF THE YEAR: The gents toilet at the Mail Rooms, a Wetherspoon pub. (Submitted)

The toilets are judged against numerous criteria, including décor and maintenance, cleanliness, accessibility, hand washing and drying equipment and overall management.

The Mail Rooms, a Wetherspoon pub, is managed by Kayleigh Taylor.

GV of pub
WETHERSPOONS: Kayleigh Taylor manager of the Mail Rooms in Ross-on-Wye. (Tindle)

Ms Taylor said: "We are delighted with the grading. Staff at the pub ensure the toilets are in excellent condition at all times and it is great that this has been recognised by the inspectors."

The Loo of the Year Awards 2024 managing director, Becky Wall, said: "The toilets at The Mail Rooms have been designed and fitted out to a very high standard and are both clean and well maintained. The pub deserves its platinum plus award."